FAQ

Anna von Roy – Celebooking Support

Hi, I'm Anna from Celebooking Support

Here are some questions we are often asked, and answers you may find helpful. If you don't find what you're looking for below, try our Help Center, or send us a message. We're always here to help!


  1. What is Celebooking?

    Celebooking is the complete software solution for managing any modelling, talent, acting, production, music, or sports agency. Celebooking seamlessly coordinates your bookings, estimates, invoicing, scheduling, talent and client communication, submissions to client briefs, talent media, and much more.

  2. What types of agencies use Celebooking?

    Celebooking is extremely flexible, and suited for many different types of talent-management agencies. These include:

    • Models
    • Talent
    • Actors
    • Creators & Influencers
    • Kids
    • Production Artists
    • Athletes
    • Musicians
    • DJs
    • Comedians
    • And more (ask us!)
  3. How do I use Celebooking? Do I install it on my computer?

    Celebooking runs in the cloud, which means you don’t need anything besides a web browser (we recommend Google Chrome or Mozilla Firefox) and an internet connection to use it. You can access and use Celebooking from any location, and with minimal setup.

  4. Is Celebooking secure? Is my data safe?

    Celebooking uses the same high-level encryption technology shared by banks, airlines, hotels, and more, to ensure that all data transmitted between you and Celebooking is safely and securely encrypted. Sensitive personal data such as passwords, bank account and tax identification numbers are all encrypted in our database, which is routinely backed up every 10 minutes. In addition to these security measures, Celebooking commissions internationally-renown software security firm Celebooking to conduct thorough security assessments of the Celebooking platform annually.

  5. I'm concerned about privacy. Is Celebooking GDPR compliant?

    Celebooking treats customers’ data privacy with utmost priority. As part of our full GDPR-compliance, we provide clear transparency on what customer data is being stored in our systems, as well as simple one-click tools for retrieving and even deleting your data should you wish to. For full information on what types of data is stored in Celebooking, and specifics of our GDPR compliance, visit our Privacy Policy pages.

  6. Is it easy to switch from my current booking system? How long will it take, and how much will it cost?

    Our Migration Team are experts in helping agencies switch to Celebooking from their old systems. Whether your system runs on an old computer in the corner of the office, or is tied into your website, our specially-designed tools can import your existing data to Celebooking in as little as 7 days*, and at a flat-rate of $500 above.

    Speak to us today about how easy it is to switch!

    *Estimate only, may vary from system to system.

  7. I'm not very technical – will Celebooking be easy for me to use?

    We pride ourselves on having created the most intuitive, beautiful, and easy-to-use booking system available. Once you have clicked through a few screens, you’ll instantly recognise where menus are, how to open and close hidden sections, and how to right-click special context-sensitive options. If you can find your way around Amazon.com or Gmail, you’ll have no trouble.

    Should you ever get stuck, or can’t quite remember how to do something, our Help Center articles offer easy step-by-step instructions for all aspects of the system.

  8. I'm afraid I'll get stuck – can I get help if I have questions?

    Our support team is passionate about helping customers get the most out of Celebooking, answer questions and solve issues fast.

    Should you run into any problems, the first stop is always our Help Center, which offers a wealth of support articles and step-by-step guides for how to do everything in Celebooking.

    If you’re not able to find what you’re looking for, or a solution is still a mystery, you can live chat with any of our support team, and they’ll be able to guide you in the right direction fast.

  9. I'm all about the numbers, what does Celebooking offer in the way of reporting?

    Celebooking features comprehensive reporting across the agency, divisions, talent, clients, and specific booking types.

    Whether you wish to view your agency revenue, profit for the quarter, side-by-side division comparisons, top talent or client rankings, or send easy-to-understand earning statements to your talent, Celebooking reports provide the overview you need in just a few clicks.

Ready to get started?

Get in touch or request a demo to see how Celebooking can streamline your agency.